Frequently asked questions about Astro Piscines
Q1. How long has Astro Piscines been in business?
Astro Piscines was founded in 1974. Today, it is the oldest swimming pool specialist in the cantons of Geneva and Vaud, with over fifty years’ experience in the construction, renovation and maintenance of swimming pools in the Lake Geneva region.
Q2. Who runs Astro Piscines today?
Astro Piscines has been managed since 2012 by Marc Fjellbakk, who took over the company after a career in the financial sector. Under his leadership, the workforce has grown from 4 to 25, and the offering has expanded to include wellness (spa, sauna, hammam) and pergolas.
Q3. Does Astro Piscines operate in Geneva and Vaud?
Yes, Astro Piscines operates throughout the cantons of Geneva and Vaud, from two locations: the head office in Chêne-Bourg for the canton of Geneva, and the store in Nyon for the canton of Vaud.
Q4. What other activities does Astro Piscines carry out?
In addition to swimming pools, Astro Piscines installs spas, saunas and hammams, designs bioclimatic pergolas and carries out outdoor landscaping. The Aquastore.ch online store also offers garden decoration and furniture.
Q5. Does Astro Piscines have a physical store?
Yes, our Astro Piscines store in Nyon, route de Champ-Colin 2C, offers a full range of maintenance products and accessories for pools, spas, saunas, steam rooms and gardens. It is open to homeowners in both Vaud and Geneva.
Q6. Can I order online from Astro Piscines?
Yes, our Aquastore.ch online store offers a wide range of swimming pool, spa, outdoor décor and garden furniture products, with delivery throughout Switzerland – not just in Geneva and Vaud.
Q7. Does Astro Piscines work with architects?
Yes, we regularly work with architects in the Lake Geneva region to integrate the pool right from the project design phase. We provide technical plans, layouts, layouts and coordination with other trades.
Q8. Does Astro Piscines manufacture swimming pools for hotels and fitness centers?
Astro Piscines provides maintenance, repair, and renovation services for swimming pools at hotels, fitness centers, and wellness facilities. This B2B specialization complements our core business serving private homeowners.
Q9. What is the process for a project with Astro Piscines?
A project consists of four stages: a feasibility study and cost estimate within 24 hours, full coordination of the project by a single project manager, commissioning and training for the owner, followed by after-sales service and long-term maintenance contracts.
Q10. Does Astro Piscines offer annual maintenance contracts?
Yes. We offer maintenance contracts tailored to your usage patterns: pool cleaning, filtration checks, water treatment adjustments, winterization, and spring startup. Our packages are based on the size of the pool and the frequency of service visits.
Q11. Does Astro Piscines provide service in the event of a leak or breakdown?
Yes. Our technicians provide prompt service in Geneva and the Vaud region for leak detection, pump repairs, heating system failures, and any technical issues with your pool, spa, or wellness facility.
Q12. How long does it take to get a quote?
We promise to send you a detailed quote within 24 hours of our consultation. The quote is free and does not obligate you to anything.